Got questions about our web design services? Our FAQ section is here to help! Whether you're curious about our process, pricing, or how we can help bring your vision to life, we've got answers to the most common inquiries. If you don't find what you're looking for feel free to reach out, we're always happy to chat and provide more details!
A great website builds trust, draws in customers, and highlights what you offer. It's usually the first place potential clients will check out, so making a good first impression is crucial in a competitive market.
The timeline for designing a website depends on the project’s complexity. Typically, a website takes 3-6 weeks. We’ll provide a timeline during the initial consultation and keep you updated throughout.
We offer both custom website designs and template-based designs. However, we recommend custom designs for businesses looking for unique branding and tailored functionality.
Yes! Unlimited content updates are included in our maintenance plans and any additional design or consultation work will be offered at a discounted price as long as you're a SpindleStack member.
Yes, security is a priority for us. We implement best practices, including SSL certificates, secure hosting, regular backups, and more, to ensure your website is safe and protected from potential threats.
We’re dedicated to providing exceptional support. Any issues should be reported by phone or email and we will reach out ASAP. If you run into any issues with your website, we’ll be there to resolve them.
Yes, we offer website maintenance packages that include regular updates, backups, security checks, and content updates to ensure your site remains in top condition.
Yes, you will own your domain. We’ll help set it up and manage it as needed, but the domain will always be your property, and you’ll have full control over it.
No, we build all our websites from the ground up. This lets us create fully optimized sites and customize every detail, ensuring top performance without the extra bulk or limitations of builders.
Please send an email to support@spindlestack.com to create a ticket and one of our team members will fulfill the request.
Website design costs vary based on project complexity, pages, functionality, and features. We offer different packages and can provide a custom quote based on your needs.
If you cancel before the 12-month term, you'll be required to pay the full website cost minus any payments made.
Yes, you can specify your preferred billing date when we send over the agreement for your signature.
Yes, after we receive the signed agreement, we’ll send you an email with payment portal details and instructions for setting up recurring payments.
Our custom web design packages require a 12 month contract, all other packages are on a monthly basis.
Our custom website design packages are designed to transition into a monthly maintenance plan once your site goes live. At the end of your contract, we’ll discuss this transition with you.